Lifetime

Your VincentPulse Heritage Card

This card confirms lifetime protection for leather and stitching when registered within 30 days of purchase, subject to the stated coverage and exclusions. Keep your physical card safe — the serial below is masked for security.

Serial: VP-•••••

Global Heritage Warranty

Lifetime protection for leather & stitching

Register your product within 30 days of purchase to activate the applicable lifetime warranty on leather and stitching, subject to the stated coverage and exclusions. Hardware and metal components are excluded.

Lifetime protection

VincentPulse offers a lifetime warranty on the leather and stitching of every product under normal use and expected care.

Global heritage support

Our heritage warranty is designed to protect the enduring quality of your product, wherever life takes it.

Quick claim registration

Use the registration form below to submit a warranty claim and help us review the issue accurately and efficiently.

Care & preservation

We provide essential leather care guidance so your product remains beautiful, functional, and true to its premium heritage.

Coverage details

What our lifetime warranty covers.

Defects in the leather material under normal use and expected care.
Faults in stitching, handcraftsmanship, and construction quality.
Premature leather failure or manufacturing defects not caused by misuse.
International support for genuine warranty claims under our heritage warranty programme. Contact support@vincentpulse.com for assistance.

Care guidance

Use a dry, soft cloth for regular cleaning. Avoid direct heat, prolonged moisture, harsh cleaners, and excessive abrasion. Store in a breathable dust bag away from direct sunlight.

Exclusions

Hardware, buckles, zippers, clasps, and similar metal components are excluded from this lifetime warranty. Normal wear, cosmetic marks, accidental damage, improper storage, misuse, and neglect are not covered.

Register or claim a warranty

Use the form to register your product or submit a claim. Registration activates the applicable lifetime warranty for leather and stitching when completed within 30 days of purchase, subject to the stated coverage and exclusions.

Warranty request type *

Full name *

Email address *

Phone number *

Order number *

Purchase date * Registration is valid only if completed within 30 days of purchase.

Product name *

Issue type *

Serial or batch number *

Describe the issue *